Shipping
We strive to get every order out the door no later than the day after it comes in, and then you should have it within 2-5 business days (depending on your shipping option and distance from our Texas fulfillment center).
You’ll get an email with a tracking number when it ships.
Returns
Our hope is that you love every product you purchase from us, but on the off chance you’re not thrilled, we make it easy to exchange or get your money back.
If you’re unhappy with the product for any reason, just email or call us within 30 days of your order to request an RMA number (required), and then send it back for a refund. Please see our full returns policy for additional details.
When will my order arrive?
We strive to get every order out the door no later than the day after it comes in, and then you should have it within 2-5 business days (depending on your shipping option and distance from our Texas fulfillment center).
What if I’m not happy with my order?
If you’re unhappy with the product for any reason, just email or call us within 30 days of your order to request an RMA number (required), and then send it back for a refund. Please see our full returns policy for additional details.
Are you really a US company?
Yes! Our main operations are in Colorado and our fulfillment and customer service team is in Texas. And not only are we US owned and operated, we're also a Service-Disabled Veteran-Owned company as well!
Does it come with instructions?
Yes, where applicable, the items come with instructions.
What if it breaks?
If it breaks at any time in the first year, we will replace it for free. We just ask that you pay a small shipping and handling fee.
